Support

Daily Ink is made by one person, me (Hugo). If something isn't working or you have an idea, email mail@hiugo.com and I'll get back to you. You can also reach me from the app:Settings → Contact Support.

I paid for Pro but the app doesn't show it

Purchases belong to your App Store or Google Play account, not to the app, so you can bring them back on a new phone or after reinstalling. Make sure you're signed in to the same store account you bought Pro with, then open Daily Ink, go to Settings → Upgrade and tap Restore purchases.

If you moved to lifetime Pro while on a monthly or yearly plan, the old subscription doesn't cancel by itself. Cancel it in your App Store or Google Play subscription settings to stop future charges.

How do I add the widget?

The widget puts today's drawing on your home screen, or a plus button to start it if you haven't drawn yet.

• iPhone: touch and hold an empty area of your home screen, tap Edit, then add a widget and search for Daily Ink.
• Android: long press your home screen, tap Widgets, then find Daily Ink.

Are my drawings backed up?

Your drawings are stored only on your phone. There's no account and nothing is uploaded, which is great for privacy but means that deleting the app deletes your drawings.

To keep a copy of a drawing, export it from the app as an image or a video. Export opens your phone's share sheet, where you can save it to your photos or files, and your usual backup takes it from there.

What data does Daily Ink collect?

Very little: the app has no accounts, no analytics and no ads. The details are in the privacy policy.

Still stuck?

Email mail@hiugo.com. Tell me your phone model and what happened, and a screenshot helps a lot.